Delivery &amp; Returns

Shipping & Returns

December
1st - Australasia
8th - Eastern Europe, USA & Canada
12th - Western Europe
19th - UK, 2nd class delivery
21st - UK, 1st class delivery
Dates are recommended by Royal Mail. We advise you order before the cut off date as we cannot guarantee your order will reach you in time.

There are planned Royal Mail Strikes on:
November 24th, 25th, 30th and December 1st. This will affect delivery times.
We suggest choosing the DHL or UPS express shipping options at checkout if you are in a rush.

Free standard shipping on orders of £30+

Royal Mail, UK 1st Class from £1 - £4.95
Usually takes 1-2 working days.
This is a non-tracked service and we cannot guarantee an order will arrive within this time frame.

UK 24 from £2.25 - £4.95
Usually takes 1-2 working days.
This is a non-tracked service and we cannot guarantee an order will arrive within this time frame.

Non-tracked Postal Service from £3.00 - £12.95
Estimated 7-10 business days.
Shipped via Royal Mail and your national post service. This service is not tracked, and we cannot guarantee an order will arrive within this time frame.

Tracked Postal Service from £6.95 - £15.95
Estimated 5-7 business days.
Shipped via Royal Mail and your national post service. Requires a signature on arrival. Can be tracked via the UK and your national postal service website. We cannot guarantee an order will arrive within this time frame.

Tracked Express DHL ~ £30.00
Estimated 3-5 business days.
Express DHL delivery, fully tracked service via courier website. Requires a signature on arrival.

Orders shipping to the EU include VAT and Duty costs. You will not be charged any additional costs or customs charges for orders under €150 in value. Last updated July 2022.

Non-tracked Postal Service from £1.95 - £11.95
Estimated 7-10 business days.
Shipped via Royal Mail and your national post service. This is a non-tracked service and we cannot guarantee an order will arrive within this time frame.

Tracked Postal Service from £8.50 - £19.00
Estimated 5-7 business days.
Shipped via Royal Mail and your national post service. Requires signature on arrival. Can be tracked via the UK and your national postal service website, we cannot guarantee an order will arrive within this time frame.
Tracked Express DHL ~ £38.00
Estimated 3-5 business days.
Fully tracked via courier website.

Non-tracked Postal Service from £2.50 - £17.50
Estimated 7-10 business days.
Shipped via Royal Mail and your national post service. This service is not tracked and we cannot guarantee an order will arrive within this time frame

Tracked Postal Service from £7.95 - £22.95
Estimated 5-7 business days.
Shipped via Royal Mail and your national post service. Requires a signature on arrival. Can be tracked via the UK and your national postal service website. We cannot guarantee an order will arrive within this time frame.

Tracked Express DHL ~ £30.00
Estimated 3-5 business days.
Fully tracked via courier website.

Unfortunately, orders can get delayed in the postal system and take a little longer than usual to arrive. If you are wondering where your order is, please get in touch and we'll be happy to look into it and provide proof of postage and confirm what date it was dispatched. The number of days we need to wait before we can make a claim with the postal provider and reship your order is as follows:

UK Royal Mail 1st Class
10 working days before we can claim your item as missing.

Tracked and non-tracked Postal Services For Europe, USA & Rest of World
Orders should arrive no later than 28 working days from the postal date.

Tracked Express ~ DHLFor Europe, USA & Rest of World
Orders should arrive no later than 14 working days from the postal date.