Shipping & Returns
Delivery Options
Free standard shipping on orders of £30+
Royal Mail, UK 1st Class
from £1 - £4.95
Usually takes 1-2 working days.
This is a non tracked service and we cannot guarantee an order will arrive within this time frame.
UK 24
from £2.25 - £4.95
Usually takes 1-2 working days.
This is a non tracked service and we cannot guarantee an order will arrive within this time frame.
Europe
Orders shipping to the EU include VAT and Duty costs. You will not be charged any additional costs or customs charges for orders under ‚¬150 in value. Last updated September 2021
Non-tracked Postal Service
from £1.95 - £11.95
Estimated 7-10 business days.
Shipped via Royal Mail and your national post service. This is a non tracked service and we cannot guarantee an order will arrive within this time frame.
Tracked Postal Service
from £8.50 - £19.00
Estimated 5-7 business days.
Shipped via Royal Mail and your national post service. Requires signature on arrival. Can be tracked via the UK and your national postal service website, we cannot guarantee an order will arrive within this time frame.
Tracked Express DHL ~ £38.00
Estimated 3-5 business days.
Fully tracked via courier website.
USA
Non-tracked Postal Service
from £3.00 - £12.95
Estimated 7-10 business days.
Shipped via Royal Mail and your national post service. This service is not tracked, and we cannot guarantee an order will arrive within this time frame.
Tracked Postal Service
from £6.95 - £15.95
Estimated 5-7 business days.
Shipped via Royal Mail and your national post service. Requires signature on arrival. Can be tracked via the UK and your national postal service website. We cannot guarantee an order will arrive within this time frame.
Tracked Express DHL ~ £30.00
Estimated 3-5 business days.
Express DHL delivery, fully tracked service via courier website. Requires signature on arrival.
Rest of World
Non-tracked Postal Service
from £2.50 - £17.50
Estimated 7-10 business days.
Shipped via Royal Mail and your national post service. This service is not tracked and we cannot guarantee an order will arrive within this time frame
Tracked Postal Service
from £7.95 - £22.95
Estimated 5-7 business days.
Shipped via Royal Mail and your national post service. Requires signature on arrival. Can be tracked via the UK and your national postal service website. We cannot guarantee an order will arrive within this time frame.
Tracked Express DHL ~ £30.00
Estimated 3-5 business days. Fully tracked via courier website.
Additional Infomation
Add a personal message!
We can ship orders direct to friends and family! If you would like to add a personal note with your order, view your cart and simply fill in the section which says 'leave a personal message'
Returns & Exchanges
To make a return or exchange, please get in touch with us via email or fill out the form on our contact page. Please quote your order number and let us know your reason for the return/exchange and we'll be in touch with the next steps!
Order not arrived?
Unfortunately orders can get delayed in the postal system and take a little longer than usual to arrive. If you are wondering where your order is, please get in touch and we'll be happy to look into it and provide proof of postage and confirm what date it was dispatched. The number of days we need to wait before we can make a claim with the postal provider and reship your order is as follows:
UK Royal Mail 1st Class
10 working days before we can claim your item as missing.
Tracked and non-tracked Postal Services
For Europe, USA & Rest of World
Orders should arrive no later than 28 working days from the postal date.
Tracked Express ~ DHL
For Europe, USA & Rest of World
Orders should arrive no later than 14 working days from the postal date.