Copy of Shipping & Returns

Shipping and delivery

 

UK ~ P&P from £1.00

Royal Mail 1st Class, usually takes 1-2 working days.

Tracked & Signed For, next day delivery

Orders placed after 12pm will be dispatched next working day.  

EUROPE ~ P&P from £1.50

Orders shipping to the EU include VAT and Duty costs.
You will not be charged any additional costs or customs charges for orders under €150 in value. Last updated August 2021

Standard Airmail, usually takes 3 - 7 working days

Shipped via Royal Mail and your national post service. This is non track-able service and we cannot guarantee an order will arrive within this time frame.

Tracked Airmail, usually takes 3 - 5 working days

Shipped via Royal Mail and your national post service. Requires signature on arrival. Can be tracked via the UK and your national postal service website, we cannot guarantee an order will arrive within this time frame. 

Tracked Courier, usually takes 1 - 3 working days

Express delivery, fully tracked via courier website. Requires signature on arrival.


 

USA ~ P&P from £2.50

Standard Airmail, usually takes 5 - 10 working days

Shipped via Royal Mail and your national post service. This is non track-able service and we cannot guarantee an order will arrive within this time frame.

Tracked Airmail, usually takes 5 - 7 working days 

Shipped via Royal Mail and your national post service. Requires signature on arrival. Can be tracked via the UK and your national postal service website, we cannot guarantee an order will arrive within this time frame..

Tracked Courier, usually takes 1 - 2 working days

Express DHL delivery, fully tracked service. Requires signature on arrival.   


REST OF WORLD ~ P&P from £2.75

Standard Airmail, usually takes 7 - 14 working days

Via national post services.This is not track-able and we cannot guarantee an order will arrive within this time frame.

Tracked Airmail, usually takes 5 - 10 working days 

Via national post services. Requires signature on arrival. Can be tracked via the UK and your national postal service website, we cannot guarantee an order will arrive within this time frame. 

Tracked Courier, usually takes 1 - 3 working days

Express DHL delivery, fully tracked service. Requires signature on arrival.  

 

 

green wave


 


ADD A PERSONAL MESSAGE!

We can ship orders direct to friends and family! If you would like to add a personal note with your order, view your cart and simply fill in the section which says 'leave a personal message'

ORDER NOT ARRIVED?

Unfortunately orders can get delayed in the postal system and take a little longer than usual to arrive. If you are wondering where your order is, please get in touch and we'll be happy to look into it and provide proof of postage and confirm what date it was dispatched. The number of days we need to wait before we can make a claim with the postal provider and reship your order is as follows:

UK Royal Mail 1st Class

10 working days before we can claim your item as missing. 

UK Special Delivery

5 working days before we can claim your item as missing. 


Standard Airmail - Europe 

European orders should arrive no later than 20 working days from postal date. 


Standard Airmail - USA & Rest of World

Worldwide orders should arrive no later than 25 working days from postal date. 

Tracked Airmail - Europe, USA & Rest of World

European orders should arrive no later than 10 working days from postal date.